In November 2025, we surveyed 100 local government leaders nationwide, revealing critical challenges around community trust, operational efficiency, and technology adoption. The findings expose a troubling reality: while governments work hard to serve their communities, they struggle to make that work visible – and trust declines as a result.
The survey reveals a fundamental truth: Trust comes not just from what you do, but from what residents can see you doing. In 2026, we predict a shift toward performance-driven governance โ where technology-enabled transparency rebuilds trust at scale. Successful governments will connect dollars to measurable results, leverage AI to surface insights, and eliminate disconnected systems.
Download our 2026 survey report to learn how to start.