This webinar features speakers from the Portland Housing Authority in Maine and MassDevelopment in Massachusetts. They share practical ways local governments are expanding community engagement and building trust with residents. You will learn how teams are:
โข Reaching historically excluded and hard-to-reach voices
โข Using translation, mobile engagement, and text messaging to meet people where they are
โข Creating feedback loops that show residents their input matters
โข Supporting participatory budgeting and public housing redevelopment with transparent communication
โข Handling high volumes of engagement without overwhelming staff
โข Turning community input into real projects that reflect local priorities
The session also includes an overview of Gravityโs community engagement platform, with ADA-compliant design, real-time updates, comment filtering, and tools that make participation easier for residents and staff.